Sustainability at Zurich
We enable our customers to build resilient futures
The world is changing fast. Climate, technology, and society are reshaping both the risks we face and the opportunities ahead. At Zurich, sustainability is how we help our customers, our people, and our communities stay one step ahead. Together, we're building resilient futures that can withstand whatever comes next.
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Focusing on what matters most | Our headline climate targets | Our climate transition plan | Our commitments in the Middle East
Focusing on what matters most
Our approach is built around two clear goals: helping the world transition to a low-carbon economy, and helping people and businesses become more resilient to the risks ahead.
We bring this to life through three lenses: Customer, Planet and People, underpinned by strong governance, smart risk management and active advocacy for the policies that will shape a sustainable future.
Customer
Enabling a more resilient future together with our customers through insurance and advisory solutions that help them reduce risks, decarbonize and adapt to a changing climate.
Planet
Responding to accelerating risks by proactively supporting the climate transition as a risk manager, risk carrier, and institutional investor.
People
Supporting our people to perform at their best and build the skills they need for long-term employability.
Our headline climate targets
Net-zero in our own operations by 2030
Net-zero across our business by 2050
Our climate transition plan
Our climate transition plan sets out how we’ll reach net-zero across our operations, our investments, and the risks we underwrite. It’s a working document that evolves as the science, technology and the regulatory landscape evolve.
Our climate transition plan turns long-term targets into near-term action. It rests on four connected priorities, each one essential to a fair, fast and successful shift to net-zero.
Enabling an economy-wide transition to net-zero
Helping our customers and investee companies move to a low-carbon economy through engagement, climate solutions, and portfolio alignment.
Making society more resilient
Using our expertise to help communities understand, prevent and recover from climate risks before and after they materialize.
Advocating for supportive policies
Using our data, expertise, and global network to help shape the policies a successful transition depends on.
Evolving how we operate
Reaching net-zero in our own operations by 2030, decarbonizing our supply chain and upskilling our people.
"At Zurich Middle East, we lead with responsibility - cutting emissions, empowering communities, and delivering meaningful ESG impact. We are proud to turn ambition into action every day."
Our commitments in the Middle East
The region is at the forefront of climate action, and we're proud to play our part. From signing national climate pledges to working alongside local partners on biodiversity and community projects, we turn ambition into everyday action, right here, where our customers and colleagues live and work.
Climate leadership
Zurich was the first insurance company to sign the UAE Climate-Responsible Companies Pledge, launched by the Ministry of Climate Change and Environment (MOCCAE). The pledge commits us to science-based targets aligned with the UAE's 2050 net-zero ambition.
It's time to act for people and planet
Our employees are taking action in local communities
Restoring native trees
Through the ‘Give a Ghaf’ program we've helped plant native Ghaf seedlings across the UAE, supporting local biodiversity and contributing to the country's wider greening goals. Native to the UAE, the Ghaf is a deeply rooted desert tree that can survive extreme heat and drought, providing shade, sheltering wildlife, and enriching the soil around it.
Our employees have been growing them from seeds to saplings, ready to be planted in their permanent location.
Partnering with the UAE Beekeepers Association
We work with the UAE Beekeepers Association, an organization dedicated to promoting apiculture and supporting beekeepers in the UAE. A few of our employees completed the novice beekeeper’s course. Bees play an important role in the ecosystem, most importantly as pollinators, ensuring the reproduction of many crops we depend on for food security.
Volunteering in our communities
Our ‘Zurich Cares’ initiative encourages employees to contribute at least one workday towards community service and volunteering. Through these collective efforts, we're nurturing community awareness and active engagement among our employees.
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Our customer promise: Sustainable solutions with care
Read moreSustainable solutions
Environmental and social risks are becoming more complex, and customers need practical ways to protect their assets and ensure continuity. Zurich is growing insurance, investment, and advisory solutions that help customers understand exposures, reduce loss potential and build resilience. In 2025, sustainable solutions generated USD 2.1 billion in revenue across more than 40 countries, underlining our commitment to products and services that support positive environmental and social outcomes.
Read moreDeliver with care and responsibility
At Zurich, sustainability also means how we care for customers. Delivering with care and responsibility is about listening, understanding individual needs, and responding with genuine empathy at every stage of the journey. We combine technical expertise with a human, caring approach to give customers clarity and confidence when facing complex risks.
Zurich Group Sustainability Report
Transparency matters. Each year, the Zurich Group publishes a full account of our sustainability performance, showing how far we've come and where we're heading next.
The Z Zurich Foundation
The Zurich Group recognizes the growing number of social challenges and makes a contribution worldwide, with our employees and the Z Zurich Foundation. Focusing on helping people adapt to climate change, improving mental wellbeing, and enabling social equity, the Z Zurich Foundation aims to create a more sustainable and equitable world.
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