You can access important information related to your Zurich policy once you set up your online account. Please click here to register. Once you fill in the details, you will receive an email with the registration link with instructions to create the account.
If you have already registered, please access your online account.
Should you need further assistance with your access, please contact your Zurich HelpPoint team.
At Zurich we offer funds from a wide range of global fund managers, making sure you have a world-class range of funds to choose from.
Access our fund centre information below:
View fund performance data for Wealth Accumulation Plan fund ranges.
View fund performance data for Vista and Futura fund ranges.
To learn more about DEWS, please click here
You can update your contact details instantly through your online account. If you do not have your online account set up already, please click here to register.
Alternatively, you can update your contact details by calling your Zurich HelpPoint team.
Lastly, you can email us a completed Personal details update from your registered email address. Our process usually takes up to 5 working days once we have received clear and complete documentation. We will keep you informed throughout the process through email alerts.
You can appoint a beneficiary or beneficiaries to receive the sum insured payable on the death of the relevant life or lives insured. Where there are multiple lives insured or multiple policy owners on the policy, please ensure that you understand the implications of appointing a beneficiary and the effect this will have in the event of a valid death claim.
Please consult your financial professional if you are unsure whether or not you should appoint a beneficiary or unsure of the effect of appointing a beneficiary on your policy.
You can now set up or update your beneficiary details online through your account on Zurich International Online (ZIO).
To set up or update your beneficiary information, simply log on to your account and on your dashboard click on “See more”. Then go to “Manage my policy” tab.
If you haven’t yet registered for online services, you can do so in just three easy steps:
Use your online account to review and switch your current fund holdings and create a new investment strategy for your future investments. Simply login to your account to submit your switch instruction. Refer to our quick guide on submitting a switch through your online account.
If you do not have an online account, you can:
We recommend that you speak with your financial professional to review and select fund(s) aligned with your investment objectives.
Please note that no switches or redirections can be made if you are a resident in the United States including any United States federally controlled territory. For more information on this, please speak to your financial professional or call your Zurich HelpPoint team.
Yes, you can transfer the ownership of your policy to another person by sending us an original, completed Deed of assignment form. You must also provide any information and evidence which we may reasonably ask to confirm the identity of the new policy owner. Our process usually takes up to 10 working days once we have received clear and complete documentation.
Assignment is a legal transfer of ownership of your policy, and any assignment to a third party shall automatically revoke any existing beneficiary nomination on your policy. We will keep you informed throughout the process through email alerts.
Assignment of the policy to a person resident of a different country from you may be subject to certain conditions being met. No assignment will be processed unless and until it is agreed by us in writing.
Please refer to your terms and conditions for additional information regarding an assignment. You can speak with your financial professional or your Zurich HelpPoint team if you need further assistance.
You can make a partial or full withdrawal from your policy by completing the Withdrawal request form. You can email us the scanned copy of the completed and signed Withdrawal form along with a certified copy of your proof of identity and proof of residential address from your registered email. If there are two policy owners, we will require certified identification documents for both.
You can also send us the original signed form along with the certified identification documents.
Should you need help in completing the form or providing certified identification documents, please read the guide to your withdrawal options and guide for anti-money laundering requirements. Alternatively, your financial professional can help you.
We recommend that you speak with your financial professional to review if an early withdrawal is aligned with your financial goals.
Once we have received your documents we will process your request and send you the payment within 8 working days. We will keep you informed throughout the process through email alerts.
We recommend that you discuss these options with your financial professional to ensure that they are aligned with your financial goals. You can also read the guide to your withdrawal options to understand the options available on your policy.
Our website is currently not set up to submit online withdrawal requests.
If your policy is nearing maturity or has matured, the following options are available to you:
We recommend that you contact your financial professional to review the option that best suits your financial goals. Once you have made a decision, please submit an original, completed Maturity and reinvestment form to your Zurich HelpPoint team via post/courier along with a certified copy of your proof of ID and proof of address. The process usually takes 5-8 working days once we have received clear and complete documentation.
Please note that we are unable to extend or reinvest if you are resident in the United States including any United States federally controlled territory.
We offer many options available to you once your policy expires. Please refer to the communications below that we send out to customers when their policy term comes to an end.
To support your DEWS-related needs, please email us at DEWSINFO@difc.ae