Preparing for your interview

Two women talking

Whether you are a career veteran or just starting out, the same principles apply: the better prepared you are, the greater your chances of success. So before you send in your resume or CV, find out as much as you can about Zurich, the job and the people you'll be working for.

Research, research, research

A few simple actions will help you get to the next step. Look on our Web site to find out more about Zurich: its culture, recent news, financial results etc.. Use the 'About us' tab to begin your search.

  • Find out what the media says about Zurich
  • Check with friends and family what they know about us
  • Identify the right opportunity for you
  • Read the job opportunities carefully and look at the qualifications and skill-set needed for success
  • Research our competitors as well to get an impression of how Zurich compares to its competition

Make your resume stand out

Think of your resume/CV as an invitation for people to chat to you - so tempt them. Do a self-assessment by writing down your skills and relevant experience. Then look at the job description to be sure your skills match those required for the position. Before you send off your resume, check that you've made all the necessary modifications to highlight your qualifications and job suitability. Re-check your spelling and grammar.

Maximize quality

  • Put your name at the top of each page.
  • Add your contact information including e-mail address.
  • Use common headings such as: Objective, Experience, Employment, Work History etc.
  • Give full school names, degrees and any relevant special awards or studies.
  • Make sure the dates are in chronological order and there are no gaps.
  • Avoid spelling and grammatical mistakes.

Add value

  • Be specific. For example, write: 'I managed a team of software engineers' rather than 'responsible for managing, training ...'
  • Include your significant accomplishments and the impact you've made on your organization.
  • Be concise and truthful.
  • Describe your interpersonal qualities and attitudes: time management, dependability, high energy, leadership, sense of responsibility, good memory, etc. Give a flavour of what is special about you, i.e. your passion for culture, sports, poetry, social work, special achievements, adventures, etc.
  • Mention any work experience you obtained while taking university courses.

Make a great impression at the interview

Once you've submitted your resume/CV, it will be reviewed to verify that your qualifications meet the job requirements outlined in the job posting. The HR recruiting team will then contact you and walk you through the next steps. In most cases the next step will be a personal interview.

Be prepared - do your homework

  • Know where you're going - make sure you've got the right address and parking information. Take a contact number with you in case of difficulties.
  • Know what to wear - professional business dress is standard.
  • Know the time - this is a career opportunity. Make a good first impression and arrive early for the interview. If you're delayed for any reason, call your contact.
  • Know what interests you most about a career at Zurich.
  • Understand the job requirements for the position you're interested in.

Prepare for the interview 

At Zurich we use behavioural based interviewing techniques to identify top candidates. Your behavior in the past may help predict future success. Here are some questions you should know how to answer about your past performance:

  • Describe your current/most recent job duties and responsibilities.
  • In what work environment are you happiest?
  • What management style do you prefer?
  • Which of your past accomplishments are you most proud of?
  • What are the most valuable lessons you've learned from past work experiences? How have you applied them?
  • Which of your skills are most relevant to this position and why?
  • What are your long-term goals?
  • Describe a work problem you've encountered and how you handled it.

During the interview

  • Feel free to ask questions if there is terminology you're unfamiliar with or if you need more information.
  • Be prepared to back up anything you've included in your resume/CV.
  • Know what you want. What sorts of benefits are important to you? What would be the next step on your chosen career path?
  • What are the internal education opportunities available to you?
  • Know how to follow up. Find out when the hiring decision will be made, and get the phone number and e-mail address of your primary contact in case you have questions or want to provide additional information.